Bug Feedback for the Software Function

Hello, the crash is caused by index out-of-range errors in your custom theme project file The default themes work normally because their data structure is complete, while your personalized project has missing configuration items or incorrect index values in the configuration list. You can package and send me your project engineering file, and I will help you check the wrong fields and index parameters inside the file one by one to locate the exact error point.

https://turmo.org/?post_type=forum_post&p=441 Hello! Please check this link! Also note that before plugging in the USB, make sure all non-Turmo software is fully closed so the USB won't be detected by other programs.

The outer package appears intact on the surface. However, due to constant squeezing, bumping and heavy stacking during long-distance international shipping, subtle impacts are generated. These impacts won’t cause any visible damage to the outer carton, yet may loosen or damage the internal parts of your item. We sincerely apologize for the bad experience caused by these transit issues.

Hi there, I would like to confirm one point: Will the monitor show a solid pure white full-screen image right after startup? If yes, please provide me with corresponding pictures of the fully white screen for reference.

If your model is the 5inch version, you need to download the main program file from here. Thank you. https://turmo.org/?post_type=forum_post&p=299

hello，visit this link https://turmo.org/?post_type=forum_post&p=299 thank you

Hello! Please refer to this link https://turmo.org/?post_type=forum_post&p=495 ! Make sure FPS is always running in the background via RTSS, and keep the game displayed on the main interface. If it doesn't work, RTSS may fail to inject related programs into the game, which could be caused by enabled memory protection mechanisms or other issues.

The FPS function only shows the frame rate when a game is running.

Hello! Please delete the following files under the  date  folder in the 5.4.4 directory: config.at, PBSouce.json, PPLine.json, PTSouce.json. Give it a try and let me know how it goes! Thank you.

hello,5.3.16 --Resolved the volume difference discrepancy problem THX

Hello, could you please tell me your computer system model, system bit version (32-bit or 64-bit), and system language?

https://turmo.org/?post_type=forum_post&p=441

You can click on "theme parameter" to adjust the current theme parameters for GPU load, or use "parameter" to change all basic default settings.

Hello! Issues related to FPS and other related problems will be resolved in the coming weeks. Thank you!

Hello! If you're updating by overwriting files with the latest version, please follow these steps: 1. Close the application in the background. 2. Delete the  config  folder inside the software's  data  directory. 3. Restart the application.

Hello! Could you let me know which version you require, and which specific parameters are problematic?

Hello! You can try checking here – it should be outputting to the wrong device by default, as there are usually multiple audio output devices on a computer. We'll arrange for the technical team to fix this issue in the follow-up!

Hello! The information has been forwarded to the technical team. Thank you!

This issue has been fixed in version 5.3.10 – feel free to test it out! The system will not retrieve any data (e.g., C drive info) as long as the theme does not require it. Thank you!

Hi,Great idea! But what's a good maximum fan speed to set? Should it be dynamic?

Hello, is this the 5-inch secondary screen? If it is, I'll proceed to fix the related bug. Thank you!

Hello! This software is portable and requires no installation. Simply download the package, extract the files to a folder, and double-click turmo.exe to launch it directly.