Bug Feedback for the Software Function-DiscussionTURMO-3.5Inch-TURMO

Bug Feedback for the Software Function-DiscussionTURMO-3.5Inch-TURMO

4

Post Comments105

- 3.5incher0
  Hello. I spent 5 hours making my own theme for 3.5inch display. Got everything ready and everything worked fine. Even the fps counter (which was kinda hard to get to work). But then I restarted Turmo and it said this. If i Try to load my project in theme editor it just crashes. Default themes works fine but my personal project just crashes. Any ideas? I tried to install older Turmo but it wouldnt let me. Says you need to have 5_4_4
  8 hours agoReply
- - turmoAuthorSection Creator0
    I will ask our designer to review the file tomorrow.
    6 hours ago@3.5incherReply
  - - 3.5incher0
      Thank you!
      4 hours ago@turmo
- - turmoAuthorSection Creator1
    Hello, the crash is caused by index out-of-range errors in your custom theme project file The default themes work normally because their data structure is complete, while your personalized project has missing configuration items or incorrect index values in the configuration list. You can package and send me your project engineering file, and I will help you check the wrong fields and index parameters inside the file one by one to locate the exact error point.
    7 hours ago@3.5incherReply
  - - 3.5incher0
      https://filebin.net/406174tpfxnt1dnd This is fine?
      7 hours ago@turmo
- PredaRobert0
  Hello, I have a problem: my screen isn't connecting to the display. Can you help me?
  4 days agoReply
- - turmoAuthorSection Creator0
    https://turmo.org/?post_type=forum_post&p=441 Hello! Please check this link! Also note that before plugging in the USB, make sure all non-Turmo software is fully closed so the USB won't be detected by other programs.
    3 days ago@PredaRobertReply
- alper0
  Is there a linux software version? I'm using ubuntu 26.04
  6 days agoReply
- - turmoAuthorSection Creator0
    hello, still under R&D
    3 days ago@alperReply
- kjcgooner0
  Hi. Everything on my 3.5 inch screen works perfectly, except the GPU temp is always at 0.
  18 days agoReply
- - turmoAuthorSection Creator0
    Hello! You can configure GPU parameter command selections here.
    13 days ago@kjcgoonerReply
- Issam_Isaid1
  Hi, Why alot of themes are not editable???
  30 days agoReply
- v1ru50
  I purchased a 3.5 display, yet on my main pc i can hear the USB device connect sound, yet the display does not connect to the app nor does anything display - Windows Pro 25H2. Testing on my other laptop - windows 10, the turmo app connects yet nothing appears on the screen, this same happens on another device Windows 11 Home 25H2. Tried different USb cables and have dot net 4.5
  1 months agoReply
- - turmoAuthorSection Creator0
    The outer package appears intact on the surface. However, due to constant squeezing, bumping and heavy stacking during long-distance international shipping, subtle impacts are generated. These impacts won’t cause any visible damage to the outer carton, yet may loosen or damage the internal parts of your item. We sincerely apologize for the bad experience caused by these transit issues.
    1 months ago@v1ru5Reply
- - turmoAuthorSection Creator0
    Hi there! I can see it here. This damage must have occurred during transit.
    1 months ago@v1ru5Reply
  - - v1ru50
      the package it came in had no damage, are you saying it is internal damage possibly?
      1 months ago@turmo
- - turmoAuthorSection Creator0
    Hi there, I would like to confirm one point: Will the monitor show a solid pure white full-screen image right after startup? If yes, please provide me with corresponding pictures of the fully white screen for reference.
    1 months ago@v1ru5Reply
  - - v1ru50
      So I wouldn't say white screen, the display lights go on but grey.
      1 months ago@turmo
- zafzaf0
  Hello, I installed the latest version (5.4.4), but there is only one theme available, and I cannot install others. What is the reason for this? The theme list is empty; only the "1.bilibili" theme is there.
  1 months agoReply
- - turmoAuthorSection Creator0
    If your model is the 5inch version, you need to download the main program file from here. Thank you. https://turmo.org/?post_type=forum_post&p=299
    1 months ago@zafzafReply
- Patyek0
  Hi! It doesn't shown on (5.4.4 but i try more oldest versions) the net speeds, i try to direct choice my lan card (change the autoget option), but not work. Can you help me?
  1 months agoReply
- - turmoAuthorSection Creator0
    Hello. There are two options in the network settings: The first one uses MB/s as the unit. If your network speed fails to reach 1000 KB/s, it may keep displaying 0. The second option features an auto-switching unit, and you must select the name of your currently active network adapter for this option!
    1 months ago@PatyekReply
  - - Patyek0
      Thanks, meanwhile i downloaded an old version (3.10) and works in base. I will try your indication! :R
      43 days ago@turmo
- BRUNO0708980
  Não consigo selecionr outro tema, so aparece um para usar, oque acontece?
  1 months agoReply
- - turmoAuthorSection Creator0
    If your model is the 5inch version, you need to download the main program file from here. Thank you. https://turmo.org/?post_type=forum_post&p=299
    1 months ago@BRUNO070898Reply
- NyViRiX0
  on the latest app as of 11th june 2026 whenever i press run on a theme i get constant pop ups like "rendering image"
  1 months agoReply
- Dgnn0
  I'm having a problem with the latest version, 5_4_4. I have a 5.0 screen, when I open the software, only one theme appears to use, the Bilibili theme. How can I fix this to use the others? Also, in the bilibili theme, the GPU Load is not working properly, it always show 0% load.
  1 months agoReply
- - turmoAuthorSection Creator0
    hello，visit this link https://turmo.org/?post_type=forum_post&p=299 thank you
    1 months ago@DgnnReply
- JesusLuvsU20
  I cannot get the fps option to work while I am playing games. I have tried fps, fps game and fps time. I dont know the difference between all those but they don't work. 🙂
  2 months agoReply
- - turmoAuthorSection Creator0
    hello,Due to USB low-speed transmission mode, this model currently does not support video mode and GIF mode, as both transmission speed and hardware specifications cannot meet the requirements.
    2 months ago@JesusLuvsU2Reply
- - turmoAuthorSection Creator1
    Hello! Please refer to this link https://turmo.org/?post_type=forum_post&p=495 ! Make sure FPS is always running in the background via RTSS, and keep the game displayed on the main interface. If it doesn't work, RTSS may fail to inject related programs into the game, which could be caused by enabled memory protection mechanisms or other issues.
    2 months ago@JesusLuvsU2Reply
  - - JesusLuvsU20
      Thank you so much, I was able to get it to work. But now I am having difficulty creating a video theme. I cannot find instructions for it.
      2 months ago@turmo
- xdominhd0
  The app is verry messy and unstable. Takes too much resource cpu usage and ram. many functions not working, fps function shows 0 . there is no option to hook to rtss its only AUTOFPS XDDDDDD what auto means? 1 day is working correctly then 1 week not working.
  3 months agoReply
- - turmoAuthorSection Creator0
    Hello! The FPS function now displays the real-time process name, process ID, frame rate value, and frame time. Data will only be shown when a game is running. Thank you.
    3 months ago@xdominhdReply
- - turmoAuthorSection Creator0
    The FPS function only shows the frame rate when a game is running.
    3 months ago@xdominhdReply
- - turmoAuthorSection Creator0
    Hello! For versions 5.4 and above, there is an installation tutorial in the RTSS installation directory, and the FPS function will work properly all the time! Thank you
    3 months ago@xdominhdReply
- Turmox0
  anyone using this on Linux?
  3 months agoReply
- Ogima0
  Hello everyone. I've been using your software for some time now. I started with USBPCMonitorENG_3_2_2, which I received with the 5-inch screen I ordered. After a while, I had to switch to the Turmo app because the previous one stopped working. I'm still using Turmo version TURMO_5_2_3. This is the last version that works correctly on my computer. All subsequent versions, including the latest one: TURMO_5_4_4, don't work properly. The application launches, I can select a theme and wallpaper, but no computer parameters are displayed – all indicators are reset and nothing happens. I reverted to version 3_2_2, and the indicators are displayed again. Why is this happening and what should I do to use the latest version? My system is Windows 10 Pro, Intel Core I9 platform, 64GB RAM. I'm running Turmo with administrator privileges. I would be grateful for any advice on how to fix this. Best regards,
  3 months agoReply
- - turmoAuthorSection Creator0
    Hello! Please delete the following files under the date folder in the 5.4.4 directory: config.at, PBSouce.json, PPLine.json, PTSouce.json. Give it a try and let me know how it goes! Thank you.
    3 months ago@OgimaReply
  - - Ogima0
      Hi. I can confirm that after deleting the files you mentioned from the date directory, the indicators on the screen started updating. I only had a problem with version 5_4_4 not recognizing the available theme files. I had to revert to version 5_2_3, run it, select the appropriate theme, and reinstall version 5_4_4. It's all good now. Thanks for your help, and best regards.
      3 months ago@turmo
- xdominhd1
  FPS FUNCTION IS NOT WORKING RTSS
  4 months agoReply
- - turmoAuthorSection Creator0
    Hello! Please test with the latest version 5.4.3, minor changes have been made. The FPS feature has been working properly all along!
    4 months ago@xdominhdReply
- xdominhd0
  I tried everything but program is broken and dev is sleeping
  4 months agoReply
- Chicko1
  Anyone else have or had this problem ?!?
  5 months agoReply
- Cypher4410
  cant install software. As per attachment been sitting here for 2hrs wont move. Tried both versions and neither will go past this point.
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello, could you please tell me your computer system model, system bit version (32-bit or 64-bit), and system language?
    5 months ago@Cypher441Reply
  - - Cypher4410
      Windows 11 Pro 25H2 . 64bit, english.
      5 months ago@turmo
- johnyboy0
  Hi, on version Beta Version5.3.14 the volume sometime is misscalculated with 1 point difference from windows number. In Stable Version5.3.10 all is ok.
  5 months agoReply
- - turmoAuthorSection Creator1
    hello,5.3.16 --Resolved the volume difference discrepancy problem THX
    4 months ago@johnyboyReply
- - turmoAuthorSection Creator0
    Version 5.3.14 uses a new audio interface, which is compatible with more audio signals!
    5 months ago@johnyboyReply
- Link Koriri0
  When plugging in device to any port on PC, the unit (3.5 inch Secondary Display) turns on but stays with a white display, and not being detected by software, continues to say "Disconnected". Troubleshooting steps taken: - Plugged in using included cable into multiple USB Ports (Front and back of PC) - Plugged in using personal cable into multiple USB Ports (Front and back of PC) - Rebooted PC Multiple times while having display plugged in - Plugged in unit while Turmo application is running or closed - Run Turmo as Admin - I've attempted to locate the device in Device Manager, but cannot seem to find it to attempt a driver update. Some notes: - PC does chime stating that it does detect something has been plugged into the PC - Running Windows 11, version 25H2 - GPU is MSI RTX 5070ti - Motherboard is Gigabyte X670 AORUS ELITE RX
  5 months agoReply
- - turmoAuthorSection Creator0
    https://turmo.org/?post_type=forum_post&p=441
    5 months ago@Link KoririReply
- foo57640
  not only show info for ram have 2 sticks or 4 sticks in total ram but also show the ram temperature
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello, I will pass the information along. Thank you! There shouldn’t be a temperature sensor on the RAM, should there?
    5 months ago@foo5764Reply
- MNevaen0
  RAM shows only 1 stick and wrong speed.I have 6000MHz 2x16G Kingston Fury Beast Also It doesnt show GPU RAM USAGE. Radeon RX 7900 XT
  5 months agoReply
- Montu0
  Windows 11 pro version 5.3.14 5" screen GPU 5070 TI It does not display the GPU Load information; it always shows 0%. The remaining information (temperature, used, fan) is displayed normally.
  5 months agoReply
- - turmoAuthorSection Creator0
    You can click on "theme parameter" to adjust the current theme parameters for GPU load, or use "parameter" to change all basic default settings.
    5 months ago@MontuReply
- rwmaios800
  windows 11 version 5.3.14 problem with t.he seconds of the time.sometimes goes with two seconds sometimes with one second
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello! Rendering images takes time, especially when there are many parameters being updated, which requires even more time.
    5 months ago@rwmaios80Reply
- Angrysausagedog0
  Latest version just disconnects from the port after a few minutes Windows 11 5" screen, Version 5.3.12 Plug it in, it connects, minutes later it disconnects and stops sending data, pretty much infinitely repeatable, doesn't matter which port or cable used. Another issue being that it disconnects if you attempt to flip 0/180 with certain themes. And the issue of it not being detected when starting up windows and needing to unplug/plug each time you boot up before it is recognised is also still there. The screen has been pretty much unusable since I got it, patience is wearing pretty thin now to be honest. I feel at this point it would be better to enable the function that lets us use it as an extended monitor so we can just use aida64 as if it was just a small monitor.
  5 months agoReply
- Baltazar2009PL0
  Witam, kolejny problem - program widzi tylko 8GB RAM z 24, nie potrafi zczytać całości tylko analizuje jedną kość - bez sensu. Coś co było dobre spartoliliście. Jest takie powiedzenie: NOWE jest WROGIEM starego (czyli lepszego).
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello! Are you referring to the total memory size shown in the text? Please check if the parameters related to them parameter have been set to use virtual memory.
    5 months ago@Baltazar2009PLReply
- Baltazar2009PL0
  Witam. Nie naprawiliście problemu z datą: Sam program w porównaniu do poprzedniego jest beznadziejny. Tekst się nie mieści w polach, nie da się nic przesunąć, źle rozplanowana przestrzeń.
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello! If you're updating by overwriting files with the latest version, please follow these steps: 1. Close the application in the background. 2. Delete the config folder inside the software's data directory. 3. Restart the application.
    5 months ago@Baltazar2009PLReply
- CERIM0
  Hi! For me FPS counter doesnt work at all. I tried also installing RivaTuner from MSI but still there is no way to connect any parameter with FPS. Is this implemented yet?
  5 months agoReply
- - turmoAuthorSection Creator2
    Hello! The FPS function based on RTSS has been added. Please download the update; the tutorial is included in the package. Thank you!
    5 months ago@CERIMReply
  - - OkamiGT0
      El contador de FPS sirve bien, pero si en un juego se activa el Frame generation el contador se vuelve loco y sube a mas de 1000 fps. Espero te sirva esta información y tenga alguna solución.
      5 months ago@turmo
  - - CERIM0
      Hi! Nice, I have just tested it out and it works perfectly! Thanks for quick development. I will probably user your products in future 🙂 Keep up the good work.
      5 months ago@turmo
- - turmoAuthorSection Creator1
    Hello! Issues related to FPS and other related problems will be resolved in the coming weeks. Thank you!
    5 months ago@CERIMReply
- Dartaroth0
  Calendar Spain display. DD/MM/YYYY Day / moth / year not avalaible
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello! Version 5.3.11 is now available!
    5 months ago@DartarothReply
- johnyboy0
  In the last version 5.3.10, sensor are wrong or unusable Where can i downlad old versions?
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello! Could you let me know which version you require, and which specific parameters are problematic?
    5 months ago@johnyboyReply
  - - johnyboy0
      Hello again. I fix the problem it was my fault. I copy the current version over old one and this is the cause of not working correct the sensors. Now i put only the new version and my theme and it is ok. You can put a warning in the instruction to erase old configuration/directory
      5 months ago@turmo
  - - johnyboy1
      Hi, network upload and download are stayng 100% Graphix one.
      5 months ago@turmo
- Rhylock0
  Hello. TURMO Turning 3.5 inch IPS Panel. PC03501B (White). Dual GPU, the GPU utilization does not work for Dual GPU (2 GPUS), it only detects one and not the other. GPU label (name detects both GPUs thou). RX6600 is detected but my 3070 is not detected under GPU usage.
  5 months agoReply
- - turmoAuthorSection Creator1
    Hi there! You can now go to the "parameter" section to modify the 15 required parameters for the "theme parameter" configuration.
    5 months ago@RhylockReply
  - - Rhylock0
      I will try that, thank you
      5 months ago@turmo
- xdominhd0
  You can also add gpu fan in %
  5 months agoReply
- - turmoAuthorSection Creator0
    Hi,Great idea! But what's a good maximum fan speed to set? Should it be dynamic?
    5 months ago@xdominhdReply
  - - xdominhd0
      % of the maximum of the gpu model, like the hwinfo or msi afterburner does
      5 months ago@turmo
- xdominhd0
  Volume load is on 100% and can't be assign to certain audio device
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello! You can try checking here – it should be outputting to the wrong device by default, as there are usually multiple audio output devices on a computer. We'll arrange for the technical team to fix this issue in the follow-up!
    5 months ago@xdominhdReply
- - turmoAuthorSection Creator0
    Hello! The default audio volume should be for the speakers. You can check the audio mixer settings for this. We will fix this bug in a subsequent update! Thank you!
    5 months ago@xdominhdReply
  - - xdominhd0
      I check audio mixer. only one devices on my pc
      5 months ago@turmo
- xdominhd1
  RTX 5080 win10, memory clock and usage used and free are wrong. Also FPS counter not working showing 0Hz.
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello! The information has been forwarded to the technical team. Thank you!
    5 months ago@xdominhdReply
- - turmoAuthorSection Creator0
    Hello! You can try the following steps: 1. Close the app from the background 2. Delete the config.at file in the app folder 3. Restart the app 4. Check if the issue still exists 5. If it no longer appears, modify the parameters containing “GPU” via “Them Parameter”! Thank you!
    5 months ago@xdominhdReply
  - - xdominhd0
      Deleted config.at but problem still appears look at image. My gpu is 16gb
      5 months ago@turmo
- kipo0
  Hi, sorry I'm new one here and just start using Turmo and I didn't found that anyone post problems with hdd. In my computer I have two sdd drives and one hdd and when i start theme my hdd wake up from sleep and start then noise come from hdd so I start looking around how to remove/block hdd because theme didn't use any disk information and didn't found way to to this in app. Does anyone else have the same issue or know how to fix this? I found 3 Json files in date folder and found all disks but i do not want to edit them manually for now.
  5 months agoReply
- - turmoAuthorSection Creator1
    This issue has been fixed in version 5.3.10 – feel free to test it out! The system will not retrieve any data (e.g., C drive info) as long as the theme does not require it. Thank you!
    5 months ago@kipoReply
  - - kipo0
      Thank for fast response but issue still exist when screen update is running but I found solution for this in firewall just deny Perform low-level access to disk and that solve hdd click and application work normal. Perform low-level access to file system is allowed. I hope that this information will help you to solve this problem.
      5 months ago@turmo
- - turmoAuthorSection Creator1
    Hi! We'll fix this later, and no hard drive info will be used or accessed.
    5 months ago@kipoReply
- Juan Ramos0
  "Hi, I want to tell you that my screen flickers or blinks. I have Windows 11, and when I test it on another Windows, like Windows 10, that doesn’t happen. But on my Windows 11, I have the problem that the screen flickers.
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello! Flickering issue? Could it be a poor contact problem with the USB power supply?
    5 months ago@Juan RamosReply
  - - Juan Ramos0
      Well, the USB port works fine.
      5 months ago@turmo
- Angrysausagedog0
  My screen does not display at all when I turn on my PC, I am forced to unplug and re-plug it back in in order for the software to detect the screen is plugged in and begin displaying stats Windows 11 set to startup with windows plugged in via USB C cable
  5 months agoReply
- - turmoAuthorSection Creator0
    Hello, is this the 5-inch secondary screen? If it is, I'll proceed to fix the related bug. Thank you!
    5 months ago@AngrysausagedogReply
  - - Troyota0
      Hi, I also have the same problem, 5 inch screen. Every time I shut down and turn on PC, it doesn't turn on/screen stays black and the Turmo software doesn't detect it. Have to unplug and replug it in again for it to work. Hope this can be fixed. Thank you!
      5 months ago@turmo
  - - Angrysausagedog0
      Yes, sorry.. It is the 5 inch screen.
      5 months ago@turmo
- ChrisO1
  Mine does not display any GPU information, it just stays at 0
  5 months agoReply
- - turmoAuthorSection Creator0
    If you are directly overwriting the previous files, please delete the config.at file located in the software's date folder. Failing to do so may prevent the software from reading the new configuration correctly. 1.close the application 2.delete data/ config.at 3.restart the application 4.You can configure and select your desired GPU here.
    5 months ago@ChrisOReply
- Foncday0
  I can't install the software. it not respond in the middle of the install. Im on win 11 Finally worked... i don't know what happened
  6 months agoReply
- - turmoAuthorSection Creator0
    Hello! This software is portable and requires no installation. Simply download the package, extract the files to a folder, and double-click turmo.exe to launch it directly.
    6 months ago@FoncdayReply
  - - Foncday0
      Thank you for the answer. Yes i got it too late that it was portable. But the problem was remaining, it's wasnt "instalation" but it was stuck in the loading. . Anyway it's seem alright actually. Thank you
      6 months ago@turmo