Bug Feedback for the Software Function

helli,the latest version is 5.5.10 ,thank u

Hello! When the screen is powered on, it will first display a black‑screen flash followed by a white‑screen flash. If this startup sequence does not appear, the screen may have been damaged during transportation.

https://turmo.org/turmo_5_5_4/ Hello! The pop‑up issue has now been resolved. Kindly update your software. Thank you!If you are satisfied with our service, we would really appreciate it if you could leave us a 5‑star review on the shopping platform.

Hello! This file is corrupted or missing most of its properties. It’s only 16KB in size and contains almost no valid configuration data. Could you recreate the settings? Creating a theme takes time on your first try, but it’ll be much faster once you get familiar with the workflow. We’ll ask our designer to prepare the reference image this Monday to help you proceed smoothly. Thanks

Hello, the crash is caused by index out-of-range errors in your custom theme project file The default themes work normally because their data structure is complete, while your personalized project has missing configuration items or incorrect index values in the configuration list. You can package and send me your project engineering file, and I will help you check the wrong fields and index parameters inside the file one by one to locate the exact error point.

Hello! That refers to the motherboard model. It will only show up on desktop PCs and will not appear on laptops or all‑in‑one computers. We have verified this through device testing.

Hello! We will roll out an update soon and will notify you when it’s ready for testing. Thank you!

Hello! This issue is caused by continuous polling queries for hard disk information. In future updates, we will add an option allowing users to choose whether to disable persistent polling (only read data once). We welcome any other better suggestions from you. Thank you!

hello, still under R&D

Hello! You can configure GPU parameter command selections here.

Hi there! I can see it here. This damage must have occurred during transit.

Hello. There are two options in the network settings: The first one uses MB/s as the unit. If your network speed fails to reach 1000 KB/s, it may keep displaying 0. The second option features an auto-switching unit, and you must select the name of your currently active network adapter for this option!

If your model is the 5inch version, you need to download the main program file from here. Thank you. https://turmo.org/?post_type=forum_post&p=299

hello,Due to USB low-speed transmission mode, this model currently does not support video mode and GIF mode, as both transmission speed and hardware specifications cannot meet the requirements.

Hello! The FPS function now displays the real-time process name, process ID, frame rate value, and frame time. Data will only be shown when a game is running. Thank you.

Hello! For versions 5.4 and above, there is an installation tutorial in the RTSS installation directory, and the FPS function will work properly all the time! Thank you

Hello! Please test with the latest version 5.4.3, minor changes have been made. The FPS feature has been working properly all along!

Version 5.3.14 uses a new audio interface, which is compatible with more audio signals!

Hello, I will pass the information along. Thank you! There shouldn’t be a temperature sensor on the RAM, should there?

Hello! Rendering images takes time, especially when there are many parameters being updated, which requires even more time.

Hello! The FPS function based on RTSS has been added. Please download the update; the tutorial is included in the package. Thank you!

Hello! Are you referring to the total memory size shown in the text? Please check if the parameters related to  them parameter  have been set to use virtual memory.

Hello! Version 5.3.11 is now available!

Hi there! You can now go to the "parameter" section to modify the 15 required parameters for the "theme parameter" configuration.

Hello! The default audio volume should be for the speakers. You can check the audio mixer settings for this. We will fix this bug in a subsequent update! Thank you!

Hello! You can try the following steps: 1. Close the app from the background 2. Delete the config.at file in the app folder 3. Restart the app 4. Check if the issue still exists 5. If it no longer appears, modify the parameters containing “GPU” via “Them Parameter”! Thank you!

Hi! We'll fix this later, and no hard drive info will be used or accessed.

Hello! Flickering issue? Could it be a poor contact problem with the USB power supply?

If you are directly overwriting the previous files, please delete the config.at file located in the software's date folder. Failing to do so may prevent the software from reading the new configuration correctly. 1.close the application 2.delete data/ config.at 3.restart the application 4.You can configure and select your desired GPU here.